Separation can bring difficult decisions about children, finances and future arrangements. If you are trying to resolve disagreements with your former partner, the cost of family mediation may be one more thing to worry about.
The good news is that the Government’s Family Mediation Voucher Scheme can provide up to £500 towards eligible family mediation sessions. It helps separating families explore solutions without necessarily going through court proceedings.
But who qualifies? Does the voucher cover every session? And what happens if your former partner refuses to take part?
At British Family Mediation Service , we understand that finding clear answers matters when you are already dealing with a challenging time. Here is what you need to know before arranging family mediation.
Who Qualifies for the £500 Government Family Mediation Voucher?
The government voucher scheme helps eligible families resolve certain disputes through mediation. You don’t automatically receive a mediation voucher just because you are separating or divorcing.
If you’re having difficulties agreeing on where your child should live or how they divide their time between both parents, your case may qualify. Some financial disputes may also be covered if they are related to an ongoing disagreement about the children.
You will need to attend a Mediation Information and Assessment Meeting (MIAM), during which an authorised mediator assesses whether mediation is suitable and whether your case meets the scheme’s requirements.
The mediation voucher is not means-tested like legal aid. However, eligibility depends on the type of dispute, the assessment, and funding availability.
A mediator cannot guarantee a voucher until they check the relevant requirements and availability. If you are unsure whether your circumstances qualify, ask before booking your first appointment.

How Do You Apply for the £500 Family Mediation Voucher?
One common misconception is that you must complete a lengthy government application yourself. In practice, the process is usually more straightforward. Also Read: How to Agree on Holiday and Christmas Contact Through Mediation
Here are the main steps:
Step 1: Contact a family mediator.
Explain your circumstances, including whether you need help with child arrangements, parenting schedules or a qualifying dispute involving family finances.
Step 2: Attend a MIAM.
The mediator will discuss the issues you want to resolve, explain how mediation works, and assess whether it suits your situation.
Step 3: Check your eligibility.
If your case meets the scheme’s requirements, ask the mediator whether voucher funding is available.
Step 4: Authorise the application.
If you decide to proceed and qualify, your mediator applies for the funding on your behalf. You won’t receive a physical voucher or need to submit a separate application.
Step 5: Agree on the next steps.
Before sessions begin, confirm the fees, the likely number of sessions and whether you might need to contribute towards additional costs.
You can find the official requirements in the Government’s Family Mediation Voucher Scheme guidance.
What Does the £500 Mediation Voucher Cover, and Will You Pay Anything Yourself?
The mediation voucher contributes up to £500 towards eligible family mediation sessions. It is not a cash payment made directly to you.
How much it covers depends on the mediator’s fees and the number and type of sessions required. In some cases, it may cover several sessions; in others, the contribution may not cover the entire mediation process.
For example, if your eligible mediation sessions cost more than £500 in total, you may need to pay the difference if you decide to continue.
The voucher also cannot be used to pay for your MIAM. Ask about the MIAM fee separately before booking.
If you qualify for legal aid, this may cover your MIAM and eligible mediation sessions. Legal aid and the voucher scheme have different rules, so discuss both options with your mediator.
Before committing to mediation, ask for a clear explanation of the costs, what the mediation voucher is expected to cover and whether any additional charges could arise.

Can You Use the Voucher for Child Arrangements, Contact Disputes and Financial Matters?
The type of dispute is an important part of the eligibility assessment.
The mediation voucher scheme can support eligible disputes involving children, including disagreements about:
- Where children should live after separation.
- How much time children spend with each parent.
- School holidays, birthdays and other important occasions.
- Communication between parents about their children’s needs.
- Changes to existing parenting arrangements.
You may both want your child to spend time with each parent but have different views on overnight stays or holiday arrangements. Mediation gives you a chance to talk through these differences and work towards an agreement.
Certain financial disputes may also qualify when they involve children. However, a financial-only dispute, such as dividing property or savings without a qualifying child-related matter, generally does not qualify for this mediation voucher. Check This Also: We Both Want to Stay in the Family Home — How Does Mediation Decide Who Gets It?
Mediation does not guarantee agreement. Its purpose is to help both parties explore possible solutions and decide what arrangements they can accept.
Can You Claim the Voucher if Your Ex-Partner Refuses Mediation?
It can be frustrating when you are willing to discuss practical arrangements, but your former partner does not want to participate.
However, family mediation requires both parties to agree to take part. The mediation voucher cannot force someone to attend or make them accept a particular outcome.
You can still contact a mediator to discuss your situation and understand your options. A MIAM may help you decide whether mediation is appropriate and what other routes are available if it cannot proceed.
If your former partner agrees to mediation later, the mediator can assess the case and check whether funding is available.
Where there are concerns about domestic abuse, coercion, intimidation or personal safety, tell the mediator before proceeding. Mediation isn’t suitable for every situation, and safety comes first. Separate-room or remote arrangements may be possible in appropriate cases, but they do not replace a proper suitability assessment.

Can You Get the Voucher if You Receive Legal Aid or Have Already Started Court Proceedings?
Receiving legal aid does not automatically prevent you from qualifying for the mediation voucher. The scheme may still apply if the case meets its requirements, including when one party qualifies for legal aid.
Legal aid can provide support for eligible MIAMs and mediation sessions. If you are on a low income or receiving certain benefits, check whether you qualify.
You can also consider mediation after court proceedings have started, provided the circumstances make it appropriate. Some separating parents find that discussing arrangements through mediation may help them resolve outstanding issues without asking the court to determine every detail.
You may be able to get the mediation voucher if you qualify and funding is available. However, making a court application does not guarantee financial support, and you should still keep track of any court deadlines.
If proceedings are already underway, tell your mediator and obtain legal advice where necessary so that you understand how mediation fits with your case.
What Happens if the Voucher Runs Out or You Cannot Reach an Agreement?
The £500 contribution may help cover the initial cost of mediation, but it does not guarantee that the funded sessions will resolve every issue.
If you need further sessions, your mediator should explain the likely costs and discuss your options before you decide whether to continue.
You may agree on some things during mediation but still have other matters to work through. For instance, you might settle the regular contact arrangements but need more time to agree on school holidays. Even a partial agreement can help you move forward. See This: Can We Do Online Mediation to Speed Things Up?
If mediation does not help you reach an agreement, you can seek independent legal advice or consider applying to the family court if necessary.
Using a mediation voucher does not mean you have to complete the process or give up other forms of support. It simply gives you an opportunity to explore whether mediation can help.

Frequently Asked Questions
Q: Can I get the £500 family mediation voucher ?
You may be eligible, but the mediation voucher is not open to everyone. Your case will need to meet the scheme’s criteria, and funding must be available. Speak to a mediator to find out more.
Q: Do I have to pay for a MIAM before receiving the mediation voucher ?
The mediation voucher cannot cover the MIAM fee. If you qualify for legal aid, you may fund your MIAM separately.
Q: Can both parents claim £500 each for the same dispute?
No. The scheme provides a single contribution of up to £500 per family case, shared towards eligible mediation costs.
Q: Can I use the voucher for a divorce financial settlement?
A financial-only dispute generally does not qualify. Certain financial matters may be eligible if they relate to a qualifying dispute involving children.
Q: How do I get the mediation voucher, and will I have to pay anything first?
If you want to use the mediation voucher, ask your mediator about it when you first speak to them. They’ll sort out the application and receive the payment. The voucher may not cover the whole bill, so ask what you’ll have to pay before you agree to go ahead.
Q: What are my options if mediation is unsuccessful or the funding is insufficient?
If mediation does not lead to an agreement, you may be able to arrange additional sessions, obtain independent legal advice or pursue court proceedings where appropriate. The right option depends on your situation and what still needs to be resolved.
How British Family Mediation Service Can Help
Deciding what to do after separation can feel overwhelming, especially when you are concerned about costs and how disagreements affect your children.
British Family Mediation Service can help you understand the family mediation process, decide whether mediation suits your circumstances, and clarify mediation voucher eligibility and fees.
Before booking your first appointment, it’s worth checking a few things:
- Am I eligible for the Family Mediation Voucher Scheme?
- Is funding still available?
- How much will the MIAM cost?
- Can the voucher help pay for further mediation sessions?
- What if we need more sessions than the voucher covers?
Knowing where you stand can help you plan ahead and decide what to do next.
Contact British Family Mediation Service to discuss your circumstances and find out what mediation options may be available to you.
For Further Information, please Call Us ON 03300 100 360